Although this barista was quite green at the time, he knew in his heart of hearts that this woman was out of line. After numerous attempts to explain to her that all the muffins came frozen and needed to be heated up in the microwave, she still refused to accept this fact and demanded another muffin that hadn’t been heated in the microwave.
Well, let’s just say she got exactly what she wanted. It’s amusing to think of this barista hiding in the back after successfully enacting some well-deserved malicious compliance. Even though he was afraid of her reaction, he was prepared to tell his manager that he was simply following orders. After all, isn’t the customer always supposed to be right?